Psychologist Fairfield

Your Family Comes First. That's Exactly Why You're Here.

Psychology for Bankstown families who carry a lot — and are ready to stop carrying it alone.

Our Clinic Details

Phone

(02) 9796 3925

Email

reception@proactivepsychology.com.au

Address

Suite 6, 39 Stanley St, Bankstown NSW 2200

Opening Hours

Mon: CLOSED
Tues, Wed: 10 am to 8 pm
Thurs: 10am to 6pm
Fri, Sat, Sun: CLOSED

NDIS-registered

Medicare rebates

12+ years in South Western Sydney

Arabic · Vietnamese · Spanish · Hindi & more

A Psychologist in Bankstown Who Gets Your World

In Bankstown, family is everything. You don’t air your problems outside the house. You manage. You push through. You put everyone else first.

But sometimes the child who won’t go to school, or the teenager who’s withdrawn, or the weight you’ve been carrying quietly for years — sometimes that needs more than family can give.

That doesn’t make you weak. It doesn’t mean you’ve failed anyone. It means you’re paying attention.

We’ve supported Bankstown families for over 12 years. Arabic is spoken at our clinic. We understand this community because we’re part of it.

Your Psychologist in Bankstown, Trusted for Over 12 Years

ProActive Psychology has supported children, adults and families in Bankstown and the wider Canterbury-Bankstown area for over 12 years. We are a registered NDIS provider and support clients through Medicare, STAR4Kids and private funding.

We’ve worked with parents who had been passed between providers, adults who’d spent years without the right diagnosis, and families navigating NDIS for the first time. We know what brings people to our Bankstown clinic — and what has kept them from coming sooner.

Our qualified Psychologists in Bankstown bring deep experience with autism, ADHD, anxiety, trauma and complex family needs. Arabic is spoken at our Bankstown clinic. We work across cultures because Bankstown is where we’re from too.

Find the Right Support in Bankstown

School challenges, meltdowns, ADHD or autism concerns. NDIS, STAR4Kids and Medicare available for Fairfield families.

Neurodiversity-affirming support for children and adults in Fairfield and South Western Sydney.

I need support for myself

Anxiety, depression or life stress. Medicare rebates available with a GP referral.

Here's How It Works at Our Bankstown Clinic

Step 1:

Get in Touch

Call us on 02 9796 3925, email, or fill in the form below. We'll match you with the right psychologist at our Bankstown clinic based on your needs, language preference and funding type.

Step 2:

Tell Us What's Going On

Your first session at our Bankstown clinic is about you. No lengthy forms. No judgment. We listen first.

Step 3:

Support That Fits Your Life

Whether you're accessing NDIS, STAR4Kids, Medicare, or private funding — we handle the admin so you can focus on what matters.

Have An Enquiry?

Please fill out the form with your enquiry and our helpful team will get back to you as soon as possible.

Book Your First Session in Bankstown

We accept the following at our Fairfield clinic:

✓ NDIS — self, plan or agency managed | ✓ STAR4Kids | ✓ Medicare Better Access (GP referral required) | ✓ Private self-funded (no referral needed)

⚠️ Please note: We are a private billing practice.

While Medicare rebates are available for eligible referrals, we do not offer bulk billing.

We respect your privacy and are committed to protecting your personal data. Your data will be processed in accordance with our Privacy Policy.

By submitting this form, you consent to be contacted by our team via phone, SMS, or email for the purpose of managing your enquiry and ongoing care. You also agree to receive occasional updates, appointment reminders, and relevant health service information.

Frequently Asked Questions

It depends on how you're funding your sessions. NDIS and private clients do not need a referral. Medicare Better Access requires a Mental Health Care Plan from your GP, psychiatrist, or paediatrician. STAR4Kids has its own eligibility criteria — contact us and we'll help you work out the right pathway.

We are a registered NDIS provider supporting self-managed, plan-managed, and agency-managed participants. Psychology sessions are typically funded under Capacity Building — Improved Daily Living. We handle the service agreements and progress reports. You focus on your sessions.

STAR4Kids is a NSW Government program providing no-cost psychology sessions for eligible children in South Western Sydney. Eligibility is based on location and need. Contact us and we'll help you check if your child qualifies.

Yes. Our team includes psychologists who speak Vietnamese, Arabic, Spanish, Urdu, and Hindi. When you enquire we'll match you with a psychologist who speaks your language where possible.

Availability varies across our team. Contact us directly and we'll give you an honest answer about current wait times and match you with the right psychologist.

Clinical Psychologists hold a higher-level postgraduate qualification and endorsement, typically working with more complex presentations. Registered Psychologists hold a recognised psychology degree and registration with AHPRA. Both are qualified to provide psychological support. We'll match you with the right person for your needs.

Yes. We offer telehealth sessions for clients who prefer remote support or cannot attend in person. NDIS, Medicare, and private funding all apply to telehealth sessions.

Finding the right psychologist and approach matters. We take time to match you with the right person based on your needs, background, and funding type. If something isn't working we'll talk about it openly and adjust.

No. We are a private billing practice. Medicare rebates are available for eligible referrals which reduce the out-of-pocket cost. NDIS and STAR4Kids participants may have no out-of-pocket cost depending on their funding.