Psychology for Bankstown families who carry a lot, and are ready to stop carrying it alone.
In Bankstown, family is everything. You don’t talk about family problems outside the family. You manage. You keep going. You put everyone else first.
But sometimes the child who won’t go to school, or the teenager who’s withdrawn, or the weight you’ve been carrying quietly for years. Sometimes that needs more than family can give.
Asking for help at that point is good judgement. You’ve noticed something and you’re acting on it.
We’ve supported Bankstown families since 2012. Arabic is spoken at our clinic. We understand this community because we’re part of it.
ProActive Psychology has supported children, adults and families in Bankstown and the wider Canterbury-Bankstown area since 2012. We are a registered NDIS provider and support clients through Medicare, free Side-By-Side and STAR4-Kids programs, and private funding.
We’ve worked with parents who had been passed between providers, adults who’d spent years without the right diagnosis, and families navigating NDIS for the first time. We know what brings people to our Bankstown clinic, and what has kept them from coming sooner.
Our qualified Psychologists in Bankstown bring deep experience with autism, ADHD, anxiety, trauma and complex family needs. Arabic is spoken at our Bankstown clinic. We work across cultures because Bankstown is where we’re from too.
School challenges, meltdowns, ADHD or autism concerns. NDIS, STAR4-Kids and Medicare available for Canterbury-Bankstown families.
Anxiety, depression or life stress. Free for eligible adults, and Medicare rebates available with a GP referral.
Call us on 02 9727 7752, email, or fill in the form below. We'll match you with the right psychologist at our Bankstown clinic based on your needs, language preference and funding type.
Your first session at our Bankstown clinic is about you. No lengthy forms. No judgment. We listen first.
Whether you're accessing NDIS, Side-By-Side, STAR4-Kids, Medicare, or private funding, we handle the admin so you can focus on what matters.
Please fill out the form with your enquiry and our helpful team will get back to you as soon as possible.
We accept the following at our Bankstown clinic:
✓ NDIS (self, plan or agency managed) | ✓ Side-By-Side | ✓ STAR4-Kids | ✓ Medicare Better Access (GP referral required) | ✓ Private self-funded (no referral needed)
Full session rates, Medicare rebates and funding options are on our fees page. 
Please note: We are a private billing practice. While Medicare rebates are available for eligible referrals, we do not offer bulk billing.
We respect your privacy and are committed to protecting your personal data. Your data will be processed in accordance with our Privacy Policy.
By submitting this form, you consent to be contacted by our team via phone, SMS, or email for the purpose of managing your enquiry and ongoing care. You also agree to receive occasional updates, appointment reminders, and relevant health service information.
It depends on how you're funding your sessions. NDIS and private clients do not need a referral. Medicare Better Access requires a Mental Health Care Plan from your GP, psychiatrist, or paediatrician. STAR4-Kids has its own eligibility criteria. Contact us, and we'll help you work out the right pathway.
We are a registered NDIS provider supporting self-managed, plan-managed, and agency-managed participants. Psychology sessions are typically funded under Capacity Building (Improved Daily Living). We handle the service agreements and progress reports. You focus on your sessions.
STAR4-Kids is a South Western Sydney PHN-funded program that provides no-cost psychology sessions for eligible children in South Western Sydney. Eligibility is based on location and need. Contact us and we'll help you check if your child qualifies.
Yes. Our team includes psychologists who speak Vietnamese, Arabic, Spanish, Urdu, and Hindi. When you enquire we'll match you with a psychologist who speaks your language where possible.
Availability varies across our team. Contact us directly and we'll give you an honest answer about current wait times and match you with the right psychologist.
Clinical Psychologists hold a higher-level postgraduate qualification and endorsement, typically working with more complex presentations. Registered Psychologists hold a recognised psychology degree and registration with AHPRA. Both are qualified to provide psychological support. We'll match you with the right person for your needs.
Yes. We offer telehealth sessions for clients who prefer remote support or cannot attend in person. NDIS, Medicare, and private funding all apply to telehealth sessions.
Finding the right psychologist and approach matters. We take time to match you with the right person based on your needs, background, and funding type. If something isn't working we'll talk about it openly and adjust.
No. We are a private billing practice. Medicare rebates are available for eligible referrals which reduce the out-of-pocket cost. NDIS and STAR4-Kids participants may have no out-of-pocket cost depending on their funding.
